Friday, April 24, 2009
Eric Arnold's "The Whine Critics"
Wednesday, April 22, 2009
Air Canada and a crafty way to avoid overbooking and its costs
For the airline, this provides the clear benefit of knowing in advance whether some travelers are flexible and creates the possibility of avoiding that last-minute scramble to accomodate victims of overbooked flights.
For the traveler, this may give a chance to switch to an alternate flight without onerous ticket change fees. But it also may reduce the chances of the sometimes valuable benefits given to travelers who accept voluntary "bumping" when their flight is oversold. Free roundtrip tickets or vouchers worth $200 or more towards another trip are not uncommon.
Personally, if I am not in a rush to get where I am going, I intentionally try to book flights that have a good chance of being overbooked, and I almost always volunteer to give up my seat. Airlines have gotten better about capacity control, so I haven't been bumped in a while, but it's a fun part of travel for me -- sometimes. My recent trip to Chicago for my 25th year graduate school reunion would not have been possible without a free roundtrip United gave me for yielding my seat on a prior flight a few months earlier.
The Air Canada program is managed through a partner company Optiontown. This Massachusetts company appears to be developing programs like Air Canada's for other travel vendors. If Air Canada's success at implementing a la carte pricing earlier than most carriers is any indication, the Flexible Reward Option may take the place of Denied Boarding Vouchers on other airlines before long.
Sunday, February 22, 2009
My plan for Oscar night
Saturday, February 21, 2009
The scramble is on
It took some doing, but between Internet searches and the help of my hotel's concierge, I found an all-night dry cleaner with a good reputation (there's another in town that seems to have fewer loyal customers, or at least has a lot more angry ones posting info on line.)
Although I was the only customer arriving at Milt & Edie's cleaners in Burbank a little while ago, the woman behind the counter laughed when I asked if I was the only one bringing in a tuxedo tonight. "I've got three more" that had just come in, she said with a smile and the reassurance that mine will be ready around the time I plan to wake up Sunday morning. Gotta love LA!
My scramble also included finding a store with a vest and tie that I like enough to wear for my red carpet stroll... No luck at Macy's, but a Men's Wearhouse store in Studio City had a good selection, and the two men working there seemed well prepared for the stream of people needing formal wear this weekend. Wonder if there's anything going on besides the Oscars?
Friday, February 20, 2009
Random musings about LA
Speaking of which, I had a nice lunch of jerk chicken with beans and rice at Cha Cha Chicken, at the corner of Pico and Ocean in Santa Monica. Around $10 gets a healthy portion of chicken in a spicy sweet jerk sauce that tastes reasonably authentic. I'll go there again.
Thursday, January 22, 2009
Words that resonate
For as much as government can do and must do, it is ultimately the faith and determination of the American people upon which this nation relies. It is the kindness to take in a stranger when the levees break; the selflessness of workers who would rather cut their hours than see a friend lose their job which sees us through our darkest hours. It is the firefighter's courage to storm a stairway filled with smoke, but also a parent's willingness to nurture a child, that finally decides our fate. Our challenges may be new, the instruments with which we meet them may be new, but those values upon which our success depends, honesty and hard work, courage and fair play, tolerance and curiosity, loyalty and patriotism -- these things are old. These things are true. They have been the quiet force of progress throughout our history.The full-text of the speech is worth reading... and keeping around to remind us how important it is that all of us come together now and work together toward the common good.
Wednesday, January 21, 2009
And now everyone tries to get home
where I and 65 others trying to get a standby seat on any United
flight to San Francisco are forming new friendships and sharing
stories about how we experienced the Obama Inauguration.
There is a physician who was here for military reserve duty, as he put
it, "sequestered" away from the crowds with a team positioned to react
if something happened. There's a family of four who arrived two hours
ahead of their early morning flight but didn't get through check-in
and security in time. And there's a woman who came to watch the
swearing-in and thought she could make a flight yesterday. Street
closures and traffic made that impossible.
Every flight appears to be going out full, with long standby lists.
But there remains a fair amount of good humor. If anything, I think
some folks are happy for the extra time to shop for Imaugural souvenirs.
Sent from my iPhone
Tuesday, January 20, 2009
Not the most organized crowd control
mystified at how poorly the different police agencies coordinated
their crowd control efforts. Park Police were not kept informed about
which streets the District Police opened to pedestrians. At one
intersection, Secret Service seemed to be at odds with District Police
and National Guard soldiers, resulting in a kind of scary few minutes
being pushed by a growing crowd of pedestrians. As one person near me
observed, this does not bode well if DC ever needs to do a mass
evacuation.
Another question that should be asked: Why didn't Metro set up a
system that would allow people to exit without farecards??? Collect a
special fare on entry, then open the gates at the jammed destination
stations. The crowds at Federal Center and L'Enfant Plaza were
overwhelming... And bordered on being dangerous.
Let's hope the officials do a thorough debrief and improve the
planning for Washington's next big event.
Sent from my iPhone
Celebrate, but briefly
eight years of George W. Bush, and the transition to this new era is
well worth celebrating. At the same time, his remarks were especially
realistic about how much hard work lies ahead. But Obama is right: if
we put our political differences aside and look for the common good,
America once again will be respected around the world.
Even Rick Warren delivered a message of tolerance, respect and
inclusion. Let us never return to a day when only one point of view is
respected. We can disagree but still respect each other.
Sent from my iPhone
Yes we did!
responsibility soaks in across the land. And may his message to our
friends and foes around the world reach their targets, too.
Sent from my iPhone
Emotions are running high
giving the invocation, but his words resonated across this mall. We
are all here as one, united nation.
Sent from my iPhone
The time has come
the moment we are waiting for is near. Most of us are doing our best
to ignore the numbing cold (22 degrees last I checked.) but there
still is plenty of warmth here.
Sent from my iPhone
What an awesome sight!
blocks away. We can see the podium, but we will rely on a Jumbotron to
see what is really happening.
"Look at us. We are here," exclaimed Cynthia Bell, who traveled here
from Memphis. She said she is celebrating her birthday here "by being
a part of history."
Behind us, the crowd stretches literally all the way down the Mall.
The Washington Monument is in the distance. This is one heck of a party.
Sent from my iPhone
The line stretches more than 10 blocks
excited people. The Capitol Building is in front of us, illuminated
with floodlights. It is a gorgeous sight.
Slow going to the Capitol
reaching our third stop. Every couple of minutes, the train operator
gives an update. The stations near the Capitol are being opened and
closed depending on the crowds. At this pace, we still should make it
by the time security gates open at 8:00 am. The adventure continues.
Sent from my iPhone
Bundled up and on our way
going. The crowds are large and we are trying to figure out best
bets for walking if we get stuck. But it is a festive crowd.
Monday, January 19, 2009
Anticipation
region. Many locals have gone away. Many of us visitors are winding
down early tonight because getting to the swearing-in ceremony and
parade will be complicated, crowded, and slow.
But the people I have encountered today all share an energy that I
have never before experienced. The checker at Safeway said she was
trying to get all of her friends to contribute $5 a month toward
helping others. My friend Liisa said this is the realization of Martin
Luther King Jr.'s dream. Another friend said we now will have a
president who understands how complicated the world is today. One
person said we again have a great role model in the White House. Or
two, since Michelle Obama seems pretty amazing, too.
At dinner tonight, my friends and I toasted our new president, bid
farewell to Mr. Bush, and prayed that the world may be a bit better
now. I hope that we are all entering a new era of peace and prosperity.
I look forward to making a lot of new friends as we celebrate this
Inauguration Day.
Sent from my iPhone
Obama Girl + Obama Duet!
http://www.youtube.com/watch?v=d2bhIboBr6Q
Sent from my iPhone
National Day of Service
I was delighted to find that many of the events organized here in the DC area for today have reported they already had as many volunteers as they could use. My friend Chris and I are instead bringing a supply of healthy nonperishable food to the Arlington Food Bank. We will do more active service on other days. I hope many others will, too. The best way we can honor the memory of Martin Luther King, Jr. and our new president is to live each day as active members of our communities, unwilling to ignore problems or walk past those who need our help. We are one nation.
To find how to get involved near your home, visit http://usaservice.org.
Sent from my iPhone


